Your Trust, Our Priority
At {{company}}, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. As a leader in women’s fashion with a focus on innovation, sustainability, and social responsibility, we prioritize building trust with our customers, employees, and partners. This Privacy Policy reflects our values of "Boldness Rooted in Compassion" and applies to all interactions with our website, products, services, and communications.
1. Information We Collect
We gather data only when necessary to provide you with exceptional experiences. Your information is categorized as follows:
a. Personal Information You Provide
- Registration: Name, email, phone number, and billing/shipping details when creating an account or placing orders.
- Product Customization: Biometric data (e.g., body measurements) for our AI-driven "PerfectFit" service, stored securely and anonymized.
- Surveys/Feedback: Voluntary responses to improve our designs and services.
b. Automated Data
- Cookies & Tracking Technologies: We use cookies to enhance website functionality, analyze traffic patterns, and personalize recommendations. You can manage preferences via our Cookie Consent Banner.
- IP Address & Device Info: To optimize performance and detect fraud.
c. Partnerships
We may receive aggregated data from retail partners (e.g., Harrods, Net-a-Porter) to refine inventory and marketing strategies, always anonymized to protect individual identities.
2. How We Use Your Data
Your information empowers us to:
- Deliver Personalized Experiences: Recommend dresses or coats based on browsing history (opt-out available).
- Process Transactions: Securely handle payments via SSL-encrypted gateways.
- Improve Sustainability Efforts: Analyze purchasing trends to reduce waste in production (e.g., optimizing OceanBound Plastic™ usage).
- Comply with Legal Obligations: Meet regulatory requirements in jurisdictions where we operate.
No Selling of Data: We never sell personal information to third parties.
3. Sharing Your Information
We share data only with trusted entities under strict confidentiality:
- Service Providers: Logistics partners (e.g., DHL) for shipping; payment processors (e.g., Stripe) for transactions.
- Legal Requirements: Disclose data if required by law or to protect our rights.
- Business Transfers: In mergers or acquisitions, buyer will adhere to this Policy.
4. Your Rights & Choices
You control your data:
- Access/Update: Manage account details via Profile Settings.
- Opt-Out: Unsubscribe from marketing emails; disable cookies via browser settings.
- Data Portability: Request a copy of your data in a machine-readable format.
- Delete Account: Submit a request through Contact Us; we’ll erase data within 30 days.
For EU/EEA customers: Exercise GDPR rights via GDPR Portal.
5. Data Security
We implement industry-leading safeguards:
- Encryption: AES-256 for data at rest; TLS 1.3 for data in transit.
- Access Controls: Role-based permissions and regular audits.
- Employee Training: Mandatory privacy modules for all staff.
6. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect data from minors without parental consent.
7. Updates to This Policy
We revise this Policy to adapt to evolving regulations or business practices. Significant changes will be notified via email or our website banner. Review regularly.
8. Contact Us
For questions or requests:
- Email: {{email}}
- Mailing Address: {{address}}
- Phone: {{telephone}}
Our Commitment to Ethical Innovation
At {{company}}, privacy is a cornerstone of our mission to empower women through fashion. We continuously invest in ethical AI frameworks and sustainable data practices, aligning with our pledge to protect both people and the planet.
Last Updated: 2025/05/26
{{company}} – Privacy with Purpose.